NC-SARA
University of Tennessee Health Science Center Complaint Policies for Certain Distance Education Students (SARA)
The following complaint procedures apply to: 路 Students who are non-Tennessee residents in听听and who are enrolled in a UT Health Science Center听distance education program or course; or 路 Students who are attending an out-of-state learning placement in a听听other than Tennessee.
Complaints covered by these policies include alleged violations of SARA policies and claims of dishonest or fraudulent activity. These procedures do not apply to complaints related to student grades or student conduct violations. For more information about complaint subject matter, see the听, Sections 4.2 and 4.3.
UT Health Science Center Complaint Policies
Students must first follow the University of Tennessee Health Science Center鈥檚 institutional complaint procedures. Information on institutional complaint processes is available at:听.听
Additional Complaint Options:
- Tennessee Higher Education Commission (THEC)
- Students (as described above)听must complete UT Health Science Center鈥檚 complaint process听before appealing to THEC.
- Students who are not satisfied with UT Health Science Center鈥檚 resolution of their complaint may appeal the decision to THEC using the听听form. Information on THEC鈥檚 complaint process is available at听. Students may also contact听THEC.RCD@tn.gov听with questions.
- The appeal听to THEC must be filed听within two (2) years听of the incident about which the complaint is made.
- Out-of-state students may also contact their听home state higher education authority; however, students may be referred to THEC. See听听for a listing of SARA states and contacts.
- Students residing in听non-SARA states,听currently California only, should consult their state of residence for further instructions on filing a complaint.