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How to Allow Tutortrac Through Sophos Antivirus

Below are instructions for adding an exception to the free edition of Sophos Antivirus if it听is preventing access to tutor.uthsc.edu.

Sophos Home Edition

  1. Log in to your听听(home.sophos.com) in a web browser
  2. Click on your device
  3. Click "Configure"
    1. A browser is open to the Sophos Home Dashboard. A mouse curser moves across the screen and clicks on the listed device. A new page loads and the mouse curser clicks on the "Configure" link.
  4. Scroll to "File and Folder Exceptions" section at the bottom of the page
  5. Click the "Websites"听tab
    1. A web browser open to the device Settings and Configuration page scrolls down to the 鈥淔ile and Folder Exceptions" section at the bottom of the page. The mouse pointer then clicks on the "Websites" tab in that section, and begins to enter the address.
  6. Click in听the open box,听type听128.169.0.44听and hit your return听key
    1. The Website Exceptions section has an empty field and the entered IP address is listed at the bottom with a trash can symbol.

At this point, you should have access to听, though it might take a few minutes to process.

Please let us know if you still experience difficulty.