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Zoom Instructions for Tutors

  1. Open a web browser and navigate听to听
  2. Click "Create or Edit Account" and enter your UTHSC netID and password
  3. Click "Edit" at听the top-right area of听the profile page
  4. Type听"UTHSC" in the Company/Organization box and click "Save Changes"
    • On the account profile page, a mouse pointer moves across the screen and clicks the "Edit" link. The mouse pointer then clicks inside the box labeled "Company/Organization name" and the text "UTHSC" is typed in. The mouse pointer then click the "Save Changes" button.
  5. Go to听听and click on "Zoom Client for Meetings" to听download and open/run/install
  6. Once you open/run Zoom,听click "Sign in," click "Login with SSO," and type听https://tennessee.zoom.us听in the SSO URL box and then sign in with your UTHSC netID听(if you are using a听Windows PC, you might听have to scroll up to see the login boxes)
    • The mouse pointer clicks the "Sign in" button, a new window opens and the mouse pointer clicks the button at the top labeled "SSO Login with SSO." A new window opens up with a text box and "tennessee.zoom.us" is typed into the text box and the mouse pointer clicks the "Continue" button.
  7. Once signed into the Zoom application, click on the "Meetings" tab at the bottom and听send your 10-digit Personal Meeting ID (PMI) number (see image below) to Academic Success Learning Specialist Dr. Laura Battle at lbattle1@uthsc.edu
  8. Click the听"edit" button听and adjust the settings to make sure they match the image below and then听check the box labeled "Always use PMI for instant meetings on this computer."
    • The mouse pointer clicks the "edit" button and a settings window opens with the PMI displayed at the top. The mouse pointer clicks the "off" radio button for the "Participant" option, the "Voip Only" radio button for the "Audio Options," and checks the "Enable join before host" box under "Meeting Options." The "require meeting password" box remains unchecked. The mouse pointer then clicks "Save."

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Using Zoom for Tutoring at UTHSC

  1. Once you are ready to begin a session, open Zoom on your computer and click the orange "Start with听video" button or "Start without video," depending on if you want to use your webcam (the webcam can be turned off/on later after you begin the session)
    1. If it asks if听you want to join your audio by computer or phone, choose "Join Audio by Computer" and check the box if you don't want it to prompt you every time.
  2. Click听the "Manage Participants" tab >听"More" > "Mute On Entry"
    • The mouse pointer clicks on the "Manage Participants" tab at the bottom of the window and then clicks on the "More" menu in the bottom-right of the window and finally clicks "Mute on Entry" from the "More" menu. Then the mouse pointer clicks "Mute all" at the bottom-left of the window."
    • During the session, some students might accidentally turn on their webcam or unmute their microphone, causing distraction or audio feedback. If that happens, you can manually mute them or turn off their webcam by right-clicking their name in the Participants window or clicking the "Mute All" button.
  3. Don't forget to click the "Record" button when you are ready to start the session
  4. When you are finished with the session,听click "End Meeting" and "End Meeting for All" and听the recording will automatically save.
    1. When the recording is finished processing, it should open to the folder where it is contained and should be named something like听"zoom_0" (it will generate a different "zoom_#" file for each recording during the session -- there usually should only be 1 unless you make more than one recording). You can open听the zoom_# mp4 file if you want to make sure the recording is good before you send it.
  5. Send the mp4 recording file听to sdunnava@uthsc.edu using UT Vault at听
    1. The file should usually be in My Documents > Zoom > (folder of today's date) > "zoom_#"
    2. Please leave the mp4 recording file on your computer until Sarah responds confirming successful receipt

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If you have any questions, please contact us at lbattle1@uthsc.edu听or check out the听.